Salesforce Developer
Location: MST / PST time zones - Remote
Working hours: Monday – Friday 09:00 – 17:30
The ideal candidate is an experienced Salesforce Developer with knowledge of configuration and customization of the Service Cloud and other Salesforce services. In addition, we need someone with excellent Development Skills (Apex, Flow, Experience Cloud). Reporting to the Digital Transformation Development Manager.
Key responsibilities
- Manage Salesforce security including users, roles, profiles, sharing rules, workflows, and groups
- Maintain and configure Sales Cloud, Service Cloud and Pardot applications
- Build custom reports, dashboards, and workflows
- Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
- Maintain data for integrity and accuracy including cleansing and duplicate record management
- Develop process automation and workflow management within Service Cloud and Sales Cloud applications
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with Salesforce related system configurations and requests
- Manage enhancement requests, environment management and change management release schedule migrations from sandbox to production organization
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
- Embody the company values of Passionate, Pioneering, Persistent and Personable
Key skills & Requirements
- Manage Salesforce security including users, roles, profiles, sharing rules, workflows, and groups
- Maintain and configure Sales Cloud, Service Cloud and Pardot applications
- Build custom reports, dashboards, and workflows
- Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
- Maintain data for integrity and accuracy including cleansing and duplicate record management
- Develop process automation and workflow management within Service Cloud and Sales Cloud applications
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with Salesforce related system configurations and requests
- Manage enhancement requests, environment management and change management release schedule migrations from sandbox to production organization
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
- Embody the company values of Passionate, Pioneering, Persistent and Personable
