What jobs have you had at Olleco? Customer Service Assistant , Sales Supervisor , Transport & Sales support Supervisor , Interim Operations manager , Sales manager

Describe something you liked about each of these jobs. Customer Service Assistant – Talking to customers meeting their needs Sales Supervisor - Training staff in processes to succeed, grow and develop within their own roles. Transport & Sales Support Supervisor - Ensuring both department worked well together. Operations - logistics side ,routing rounds to maximise efficiencies within the depot Sales manager - To meet targets seeing the results of growth through working together as a team.

What job are you doing now? GM

Why did you want to be a General Manager? To utilise the skills learnt in my previous roles all put together to give me a wider understanding of the business also a drive for continued development learning at every opportunity!

What are the best and worst things about your current role at Olleco? Best – The People I work with and challenges set Worst - not enough hours in the day at times

How long have you worked for Olleco? 18 years

What attracted you to Olleco when you joined the Company? I initially joined with a view to stay 6 months as a stop gap! However, the opportunities that have arisen within Olleco, along with making the most of my skillset, have ensured a rewarding and enjoyable career.

Describe life at Olleco. No two days are the same , different daily challenges , at the same time very rewarding working with a great team every day

What jobs have you had in Olleco? I started with Olleco Thetford in November 2013 as driver. I applied for position of Operations Manager that became available May 2014 and was successful with my application and started the new role June 2014.

Describe something you liked about each of these jobs? Driver – Nice being out and about meeting different people going to different places.
Ops Manager – The different challenges that come up and dealing with them and the opportunity to gain Managers CPC certificate.

What job are you doing now? Operations Manager

Why did you want to be a driver? Being a driver allows for freedom within the work place, opportunity to liaise with and meet a varied range of people on a daily basis.

What are the best and worst things about your current job with Olleco? Best – The opportunities for progression that it provides
Worst – Trying to keep everybody happy.... all of the time

How long have you worked for Olleco? 2 years, 5 months

What attracted you to Olleco when you joined the Company? I was asked by a friend to come and work at Olleco who was working here at the time, I saw it as an opportunity to leave the job I was in and I soon realised the opportunity for progression.

Describe life at Olleco. Very challenging at times, work with a great team and enjoy the team spirit that we have here which pretty much enables us to overcome any obstacle put in our way. The ‘promote from within’ policy at Olleco provides great opportunity for people such as myself to better themselves where they may not have the relevant experience or qualifications to do so elsewhere.

What hours do you work on a typical day? Usually between 6am and 2pm but normally no more than 8 hours per day.

What key tasks do you so? Deliver and collect cooking oil whilst maintaining a high level of customer care and ensuring vehicle remains compliant.

Why did you want to be a driver? Flexibility and as driver you can be own boss on the road.

Why did you choose Olleco? Because of the hours and pay rate.

What skills do you need to be a successful driver for Olleco? Good driving skills, be open minded and build good relationships with customers.

What are the best and worst things about the job? The best things are the great atmosphere at work before and after the round and the hours and pay. Worst things can be how busy it gets in the summertime and dealing with our customers’ challenges.

What jobs have you had at Olleco? Van Help and Warehouse Operative, Van Driver then Field Sales Representative.

Describe something you liked about each of these jobs. I started doing van help during the summer while I was off University, I enjoyed travelling and seeing new areas. I also enjoyed the sense of achievement when you make a significant difference to the driver’s day on a busy round. I started driving my own rounds when Olleco opened a new depot in Cornwall. I thoroughly enjoyed this time because of the skills I learned and the people I met. My organisation, fitness and competence increased with this job and I felt great pride in my rounds and customers. I was moved into the FSR role due to my ability to grow my rounds in Cornwall. I really enjoy the buzz of seeing new orders make a difference to the figures of a round and also creating new loyal working relationships with chefs and business owners.

What job are you doing now? Field Sales Representative.

What are the best and worst things about your current role at Olleco? The best thing would have to be the buzz of finally getting a big new customer after a long period of trying. Some of the best customers I have got, have taken years of me popping my head in the door before getting the big ’thumbs up’! The worst part of the job is dealing with changes in the markets and fierce competition, but I guess it would be too easy without them.

How long have you worked for Olleco? 5 years full time.

What attracted you to Olleco when you joined the Company? Something to earn a bit of money during the summer to begin with but I think Olleco is a great company, with a great vision for a good cause. They prefer to promote from within and you have great support from your peers.

Describe life at Olleco. Busy, challenging, interesting and often entertaining. I work with a great group of people, especially in a beautiful (but rainy) area of the world so I can’t complain

What hours do you work on a typical day? 8hrs

What key tasks do you do? Delivering Fresh oil and collect used cooking oil to our customers

Why did you want to be a driver? Progression and better pay

What skills do you need to be a successful driver for Olleco? As a Drivers Mate I had learned a good skill set from being out on the road with several different drivers , People skills. Vocational driving license and CPC. Previous six years’ experience of the business helped me understand this.

What are the best and worst things about the job? The best are the hours and the routes I do, and the team that I work alongside. Worst - The Dirty oil due to the nature of the business. Can be challenging during seasonal periods.